Legal notice

TERMS OF USE

Welcome to qaircmel.com.

These Terms of Use explain the rules that apply when you access, browse, create or use an account on, interact with, or otherwise use the Qaircmel™ website and its related online features.

These Terms of Use primarily govern website access and use.

Purchases, payments, order processing, shipping, cancellations, returns, and refunds are governed separately by our Terms and Conditions and the applicable store policies.

WEBSITE OPERATOR

Qaircmel™ is owned and operated by:

Legal Company Name: Shenzhen Hongshengtonghui Technology Co., Ltd.
Brand: Qaircmel™
Owner: Chen Ming
Business Address: Room 611, 6th Floor, Building C2, Zhonghao Industrial City, Xiangjiaotang Community, Bantian Subdistrict, Longgang District, Shenzhen City
Customer Support Email: service@qaircmel.com
Customer Service Phone: +86 15794963919
Website: qaircmel.com

References to “Qaircmel™,” “we,” “us,” and “our” in these Terms refer to Shenzhen Hongshengtonghui Technology Co., Ltd. as the operator of this website.

USING QAIRCMEL.COM

You may use qaircmel.com for lawful personal shopping, product research, customer service, account management where available, and other ordinary purposes supported by the website.

By accessing or using the website, you agree to comply with these Terms of Use and applicable law.

If you do not agree with these Terms, please discontinue use of the website.

ACCESS TO THE WEBSITE

You may access publicly available portions of qaircmel.com without creating an account unless a particular feature requires one.

Access may be temporarily restricted or interrupted where reasonably necessary for:

  • Maintenance

  • Security updates

  • Technical changes

  • Hosting issues

  • Service-provider interruptions

  • System upgrades

  • Fraud prevention

  • Legal or compliance requirements

We do not guarantee that every feature will remain continuously available or unchanged.

ACCOUNT USE

Where customer accounts are available, you are responsible for providing accurate information and maintaining reasonable security over your account credentials.

You should not:

  • Share account passwords with unauthorized persons

  • Use another person’s account without permission

  • Create accounts using false identity information

  • Attempt to gain access to another customer’s account

  • Use an account to engage in fraudulent or abusive activity

If you believe your account has been accessed without authorization, contact us at:

service@qaircmel.com

We may restrict or suspend account access where reasonably necessary to protect customers, the website, payment systems, or other users.

ACCURACY OF INFORMATION YOU PROVIDE

When using forms, accounts, checkout tools, customer service features, or other website functions, you should provide information that is reasonably accurate and current.

This may include:

  • Contact information

  • Account details

  • Shipping information

  • Customer service information

  • Information submitted through website forms

Providing misleading, fraudulent, or intentionally false information may interfere with website services and may result in restricted access where appropriate.

WEBSITE CONTENT

Qaircmel™ may publish:

  • Product descriptions

  • Product photographs

  • Decorative styling images

  • Collection information

  • Brand content

  • Home decor guidance

  • Care information

  • Policy information

  • FAQ content

  • Promotional materials

  • Other website materials

We aim to keep website information reasonably clear and current.

However, typographical, technical, formatting, or display errors may occasionally occur.

Transaction-specific matters involving pricing, orders, payment, shipping, returns, or refunds are addressed under our Terms and Conditions and relevant store policies.

PRODUCT IMAGES AND DECORATIVE PRESENTATION

Product photography may include furniture, books, plants, flowers, textiles, candles, surfaces, and other decorative styling items.

Unless expressly stated as included, surrounding styling props are not part of the product being sold.

Screen settings, lighting, photography, reflective surfaces, and material textures may also affect how colors and finishes appear online.

Customers should review the written product specifications and package contents when evaluating a product.

INTELLECTUAL PROPERTY

Unless otherwise stated, the original content made available through qaircmel.com is owned by, licensed to, or lawfully used by Shenzhen Hongshengtonghui Technology Co., Ltd.

This may include:

  • Qaircmel™ branding

  • Website design elements

  • Original written content

  • Product descriptions

  • Graphics

  • Photography

  • Illustrations

  • Layouts

  • Collection names

  • Promotional materials

You may view website content for normal personal and non-commercial use.

You may not, without appropriate authorization:

  • Reproduce substantial website content for commercial use

  • Republish original product descriptions as your own

  • Copy or distribute website graphics for commercial purposes

  • Use Qaircmel™ branding in a misleading way

  • Remove ownership notices

  • Create a false impression of affiliation with Qaircmel™

  • Use website content to impersonate our business

Third-party trademarks, payment marks, platform marks, or other third-party materials remain the property of their respective owners.

ACCEPTABLE USE

You agree not to use qaircmel.com in a way that could harm the website, other users, or our systems.

Prohibited conduct includes:

  • Using the website for unlawful activity

  • Attempting unauthorized access

  • Circumventing website security

  • Uploading malicious code

  • Introducing viruses or harmful scripts

  • Interfering with normal website operation

  • Automated scraping where prohibited

  • Fraudulent use of forms or accounts

  • Impersonating another person or organization

  • Submitting false payment or account information

  • Harassing customer service staff

  • Attempting to manipulate technical systems

  • Infringing intellectual property rights

  • Using the website to distribute spam

  • Engaging in activity intended to damage or overload the website

We may restrict access where reasonably necessary to address misuse, fraud, security concerns, or legal obligations.

AUTOMATED ACCESS AND TECHNICAL INTERFERENCE

You may not deliberately use bots, scripts, crawlers, automated tools, or similar technologies to:

  • Overload the website

  • Bypass access controls

  • Extract protected information

  • Manipulate checkout or pricing

  • Interfere with other users

  • Circumvent technical restrictions

This does not prohibit ordinary indexing by legitimate search engines or other activity we have authorized.

USER SUBMISSIONS AND COMMUNICATIONS

You may provide information to us through customer service, forms, reviews where enabled, or other website features.

You remain responsible for information you submit.

You should not submit content that:

  • Is unlawful

  • Is intentionally misleading

  • Infringes another person’s rights

  • Contains malicious code

  • Contains unnecessary sensitive payment information

  • Is threatening, abusive, or harassing

  • Violates applicable law

Where customer-generated content features are available, we may remove content that violates these Terms or applicable law.

REVIEWS AND CUSTOMER CONTENT

Where reviews, comments, photographs, or similar customer submissions are enabled, submitted content should reflect genuine experiences and should not intentionally misrepresent a product, transaction, or person.

We do not require customers to submit only positive feedback.

Where moderation is necessary, it may be used to address spam, abusive content, unlawful content, privacy issues, or unrelated material.

THIRD-PARTY SERVICES

qaircmel.com may depend on or interact with third-party services, including services relating to:

  • Ecommerce infrastructure

  • Payment processing

  • Shipping

  • Analytics

  • Website performance

  • Advertising measurement

  • Fraud prevention

  • Customer communications

These third parties may operate under their own terms and privacy practices.

Their involvement does not automatically make Qaircmel™ responsible for every independent service or decision made by a third party.

However, use of third-party providers does not remove our responsibility to address matters that fall within our obligations as the operator of qaircmel.com.

THIRD-PARTY LINKS

The website may occasionally contain links to third-party websites or services.

A link does not necessarily mean that we control or endorse all content available on the third-party website.

When leaving qaircmel.com, you should review the terms and privacy practices of the destination website where appropriate.

We are not responsible for the independent content or operation of websites that we do not control, except where applicable law provides otherwise.

WEBSITE AVAILABILITY

We aim to maintain reasonable availability of qaircmel.com.

However, the website may occasionally become unavailable because of:

  • Maintenance

  • Software updates

  • Hosting interruptions

  • Network problems

  • Technical errors

  • Security incidents

  • Third-party service outages

  • Events outside reasonable control

Temporary unavailability does not automatically create a right to compensation unless required by applicable law or connected to an enforceable customer right.

CHANGES TO WEBSITE FEATURES

We may update, modify, remove, or replace website features where reasonably necessary.

This may include changes to:

  • Navigation

  • Account functions

  • Product presentation

  • Website layouts

  • Search functionality

  • Customer service tools

  • Technical integrations

Such changes do not affect rights that cannot lawfully be excluded or altered.

SECURITY

We use reasonable operational and technical measures to support website security.

However, no internet-based system can be guaranteed to be completely secure or continuously free of technical issues.

You are responsible for using reasonable precautions when accessing the website, including maintaining the security of your own devices and login information.

If you identify a suspected website security issue, contact:

service@qaircmel.com

PRIVACY

Use of qaircmel.com may involve the processing of personal information.

Depending on how you interact with the website, this may include:

  • Contact information

  • Account information

  • Order information

  • Customer service communications

  • Device information

  • Browser information

  • Website interaction data

  • Cookie-related data

Please review our Privacy Policy for information about how personal information is handled.

COOKIES AND SIMILAR TECHNOLOGIES

The website and supporting services may use cookies and similar technologies for functions such as:

  • Shopping cart operation

  • Account functions

  • Checkout

  • Website performance

  • Analytics

  • Security

  • Advertising measurement where applicable

Available privacy controls may vary depending on location, browser, and applicable law.

WEBSITE DISCLAIMER

We aim to provide useful and accurate website information, but we do not guarantee that every non-transactional element of the website will always be:

  • Error-free

  • Uninterrupted

  • Completely current

  • Compatible with every device

  • Available at all times

Nothing in this section limits obligations that apply to actual customer orders, products, refunds, consumer rights, or other matters that cannot legally be excluded.

LIMITATION OF LIABILITY FOR WEBSITE USE

To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising solely from general website access where those losses were not reasonably foreseeable and were not caused by a failure to meet our legal obligations.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

Nothing in these Terms limits valid consumer rights relating to purchases made through qaircmel.com.

NO TRANSFER OF CONSUMER RIGHTS

These Terms of Use do not transfer all website, payment, shipping, or transaction risk to the customer.

Where applicable consumer law gives you mandatory rights, those rights continue to apply.

Purchase-related rights are explained further in our Terms and Conditions, Shipping Policy, and Return & Refund Policy.

SUSPENSION OR TERMINATION OF ACCESS

We may temporarily restrict or terminate website or account access where reasonably necessary because of:

  • Fraud

  • Security concerns

  • Serious misuse

  • Unauthorized access attempts

  • Malicious technical activity

  • Repeated violation of these Terms

  • Legal or regulatory requirements

Where possible and appropriate, restrictions will be limited to what is reasonably necessary.

CHANGES TO THESE TERMS OF USE

We may revise these Terms from time to time to reflect changes in:

  • Website functionality

  • Technology

  • Business practices

  • Security requirements

  • Legal requirements

  • Third-party integrations

The current version will be published on qaircmel.com.

The date at the top of this page identifies the latest revision.

RELATED STORE DOCUMENTS

These Terms of Use govern website access and use.

For transaction matters, please review our separate:

Terms and Conditions
For orders, purchases, payments, shipping, cancellations, returns, and refunds.

Shipping Policy
For processing times, shipping fees, estimated delivery times, tracking, and delivery concerns.

Return & Refund Policy
For return eligibility, return procedures, return costs, damaged items, and refund processing.

Privacy Policy
For information about personal data and privacy.

CONTACT

Questions about website access, account use, intellectual property, prohibited activity, or these Terms of Use may be directed to:

Qaircmel™

Owner: Chen Ming
Legal Company Name: Shenzhen Hongshengtonghui Technology Co., Ltd.
Customer Support Email: service@qaircmel.com
Customer Service Phone: +86 15794963919
Business Address: Room 611, 6th Floor, Building C2, Zhonghao Industrial City, Xiangjiaotang Community, Bantian Subdistrict, Longgang District, Shenzhen City

Qaircmel™ is owned and operated by Shenzhen Hongshengtonghui Technology Co., Ltd.