Welcome to Qaircmel™.

These Terms of Service govern your access to and use of the Qaircmel™ online store, including our website, product pages, checkout functions, customer service features, content, and other services made available through the store.

For purposes of these Terms, “Qaircmel™,” “we,” “us,” and “our” refer to the Qaircmel™ store operated by:

Shenzhen Hongshengtonghui Technology Co., Ltd.

By visiting our website, placing an order, creating or using an available account, or otherwise using our Services, you agree to be bound by these Terms together with the policies referenced on our website.

If you do not agree with these Terms, please do not use the Services.

1. USING THE QAIRCMEL™ STORE

You may use our website only for lawful purposes and in accordance with these Terms.

By using the Services, you represent that you are legally capable of entering into transactions through the store under the laws applicable to you.

If you permit a minor under your supervision to access the website through your device or account, you are responsible for that use to the extent permitted by applicable law.

You may not use the store in a way that interferes with its operation, security, availability, or the ability of other customers to use it normally.

2. CUSTOMER ACCOUNTS & INFORMATION

Some features of the Qaircmel™ store may allow or require you to provide information such as:

• Your name

• Email address

• Shipping address

• Billing information

• Telephone number

• Account credentials

• Other information needed to complete a purchase or request

You agree to provide information that is reasonably accurate, complete, and current.

If an account feature is available, you are responsible for maintaining the confidentiality of your login credentials and for activities carried out through your account.

Please notify us if you reasonably believe your account has been accessed without authorization.

Accounts and access credentials may not be sold, transferred, misused, or used to impersonate another person.

3. 🌿 QAIRCMEL™ PRODUCTS

Qaircmel™ offers Home & Decor products that may include decorative textiles, artificial botanicals, mirrors, lanterns, candles, trays, ornaments, frames, tabletop pieces, hanging decor, and other home accents.

We aim to provide useful information about each item, including available dimensions, materials, colors, quantities, care guidance, and intended decorative use.

However, certain products may have natural or production-related variations.

For example:

• Artificial floral arrangements may require reshaping after shipment

• Printed textiles may show minor placement differences in the pattern

• Antique-style metal finishes may vary slightly in tone or surface character

• Colors may appear different under different lighting conditions

• Screen settings may affect how product colors appear online

• Decorative textures may not appear identical from one item to another

Reasonable variations of this kind do not necessarily indicate that a product is defective.

4. PRODUCT IMAGES & DISPLAY

We make reasonable efforts to present Qaircmel™ products clearly.

Product images are intended to illustrate the design, color direction, styling, scale, or decorative use of the item.

However, your screen, browser, display settings, lighting environment, or device may affect how colors and textures appear.

Decorative props shown in lifestyle or staged photography are not necessarily included with the purchased product unless the product description expressly states that they are included.

Please review the product title, specifications, variant selection, quantity information, and package contents before ordering.

5. PRODUCT AVAILABILITY

Products and variants are subject to availability.

We may:

• Add new products

• Discontinue existing products

• Change available colors or configurations

• Limit purchase quantities

• Update specifications

• Adjust inventory

• Temporarily remove items from sale

We may do so where reasonably necessary for inventory, fulfillment, operational, legal, or commercial reasons.

Displaying a product on our website does not guarantee that it will remain available indefinitely.

6. 🛒 PLACING AN ORDER

When you submit an order through Qaircmel™, you are requesting to purchase the selected products under the information displayed at checkout.

Before completing an order, please review:

• Product selection

• Variant

• Quantity

• Price

• Shipping address

• Billing information

• Shipping charge

• Applicable taxes

• Final order total

Submitting an order does not always mean that the order has been fully accepted for fulfillment.

We may need to verify payment, inventory, order information, fraud indicators, or other transaction details before fulfillment proceeds.

7. ORDER ACCEPTANCE

An automated order confirmation generally means that we have received your order request.

It does not necessarily constitute final acceptance where additional review is reasonably required.

We may decline or cancel an order in circumstances such as:

• Payment authorization failure

• Suspected fraud

• Incorrect pricing caused by an obvious system error

• Product unavailability

• Incomplete order information

• Shipping restrictions

• Unusually high quantities suggesting unauthorized resale

• Legal or compliance restrictions

If we cancel an order after payment has been successfully captured, the applicable amount will be refunded according to the circumstances and payment method.

8. ORDER CHANGES & CANCELLATIONS

If you need to request a change or cancellation, contact:

service@qaircmel.com

as soon as possible.

We will check the current fulfillment status.

Because orders may enter processing shortly after being placed, we cannot guarantee that a requested change or cancellation can be completed.

Once an order has been packed, shipped, or otherwise committed to fulfillment, you may need to wait for delivery and then follow the applicable return procedure.

Please see our Returns, Refunds & Order Resolutions Policy for more information.

9. 💳 PRICING

Prices displayed on the Qaircmel™ store may change from time to time.

The applicable purchase price is generally the price shown for the selected product and variant at checkout when the order is submitted, subject to correction of obvious errors where permitted by law.

Promotional pricing, discounts, bundles, or limited-time offers may have separate conditions.

Unless clearly stated otherwise, a previous price or future promotional price does not apply retroactively to an already completed purchase.

10. TAXES, SHIPPING & OTHER CHARGES

The total amount shown at checkout may include:

• Product price

• Shipping charges

• Applicable taxes

• Discounts

• Other clearly disclosed charges, where applicable

For international orders, customs duties, import taxes, brokerage charges, or similar destination-country fees may be imposed separately by local authorities or delivery providers.

Please review our Shipping & Delivery Policy for additional information.

11. PAYMENT

Payment must be completed through one of the methods made available at checkout.

You agree to provide payment information that you are authorized to use.

Payment processing may be performed by independent payment providers.

Qaircmel™ does not ask customers to send complete card numbers, security codes, or payment-account passwords through ordinary customer service email.

Payment authorization may be declined by your card issuer, bank, PayPal, or other payment provider.

For detailed payment information, please review our Payment & Checkout Policy.

12. 📦 SHIPPING & DELIVERY

Shipping times displayed by Qaircmel™ are estimates unless expressly stated otherwise.

Delivery timing may be affected by:

• Processing time

• Carrier operations

• Customs procedures

• Public holidays

• Severe weather

• Transportation interruptions

• Regional service conditions

• Address problems

• Other circumstances outside ordinary fulfillment control

Some multi-item orders may be delivered in more than one package.

Please review our Shipping & Delivery Policy for processing times, estimated delivery windows, tracking, customs, and delivery concerns.

Nothing in these Terms is intended to eliminate delivery rights or remedies that cannot legally be excluded under applicable consumer law.

13. RETURNS & REFUNDS

Eligible returns and refunds are governed by our Returns, Refunds & Order Resolutions Policy.

That policy includes information concerning:

• Our standard 30-day return window

• Return eligibility

• Damaged or incorrect items

• Product condition

• Altered decorative textiles

• Return shipping

• Exchanges

• Refund processing

• Applicable statutory consumer rights

Where mandatory law provides rights beyond our stated policy, those rights remain unaffected.

14. ✂️ CUSTOMER MODIFICATIONS

Some Qaircmel™ products may be capable of being modified after purchase.

Examples may include decorative textiles that can be:

• Cut

• Hemmed

• Sewn

• Mounted

• Divided into panels

• Otherwise incorporated into a decorating project

Before permanently altering a product, please inspect it carefully.

Customer modification may affect return eligibility unless a qualifying defect or other legally protected issue existed before the modification.

Qaircmel™ is not responsible for damage caused by improper cutting, installation, sewing, mounting, cleaning, assembly, or alteration after delivery.

15. PRODUCT CARE & APPROPRIATE USE

Customers are responsible for using products in a manner reasonably consistent with:

• Product descriptions

• Care guidance

• Safety instructions

• Intended decorative use

• Applicable warnings

For example, products identified for indoor or covered outdoor use should not be assumed suitable for prolonged exposure to severe weather.

Decorative candles should be used in accordance with ordinary candle safety practices.

Decorative lanterns, mirrors, hanging items, textiles, and other home products should be installed or positioned appropriately for their material, weight, and intended use.

Improper use may damage the product or surrounding property.

16. 🕯️ DECORATIVE PRODUCTS ARE NOT PROFESSIONAL EQUIPMENT

Unless specifically stated otherwise, Qaircmel™ products are sold as household decorative or lifestyle products.

They should not be interpreted as professional safety equipment, medical devices, structural equipment, emergency lighting, industrial tools, or other specialized-use products.

Any styling suggestions on the website are intended as general decorative ideas rather than professional architectural, electrical, construction, or safety advice.

17. INTELLECTUAL PROPERTY

The Qaircmel™ website may contain intellectual property including:

• Qaircmel™ branding

• Logos

• Product photography

• Product descriptions

• Written content

• Graphics

• Layout elements

• Original visual materials

• Promotional content

Such content may be owned by Shenzhen Hongshengtonghui Technology Co., Ltd., licensed to us, or otherwise used with authorization.

Applicable copyright, trademark, and other intellectual property laws may protect this material.

18. PERMITTED USE OF WEBSITE CONTENT

You may view and use the Qaircmel™ website for ordinary personal shopping and informational purposes.

Unless otherwise authorized, you may not reproduce, republish, sell, systematically copy, distribute, scrape, modify, or commercially exploit protected Qaircmel™ content.

Nothing in these Terms transfers ownership of our trademarks, branding, website content, or other intellectual property to you.

19. THIRD-PARTY SERVICES

Qaircmel™ may rely on or link to third-party services for functions such as:

• Payment processing

• Shipping

• Website infrastructure

• Analytics

• Advertising

• Customer communication

• Social media

• Other ecommerce operations

Independent third parties may have their own terms, privacy policies, and operating practices.

When you interact directly with an independent third-party service, that provider's applicable policies may also govern the interaction.

20. THIRD-PARTY LINKS

The Qaircmel™ website may contain links to websites that we do not operate.

A link does not necessarily mean that Qaircmel™ controls or endorses every statement, service, or practice on the linked site.

We are not responsible for independently operated third-party websites to the extent permitted by applicable law.

Please review their relevant terms and privacy information before interacting with them.

21. 💬 REVIEWS, COMMENTS & CUSTOMER CONTENT

If our store allows customers to submit reviews, comments, photographs, or other content, you remain responsible for the content you submit.

You must not submit content that:

• You do not have the right to provide

• Violates another person's intellectual property rights

• Contains unlawful material

• Contains malicious software

• Is fraudulent or intentionally misleading

• Contains unauthorized personal information about another person

Where necessary to operate review or feedback features, you may grant us a reasonable license to display or process content you voluntarily submit, subject to applicable law and any specific terms presented with that feature.

22. FEEDBACK & SUGGESTIONS

You may voluntarily send us suggestions, comments, product ideas, or other feedback.

Unless otherwise agreed in writing, sending general feedback does not create a confidential relationship or an obligation to compensate you for ordinary suggestions.

However, we will not interpret this provision as transferring rights that cannot legally be transferred or as allowing use of third-party intellectual property without authorization.

23. WEBSITE ACCURACY

We aim to keep store information reasonably accurate.

However, occasional errors may occur in areas such as:

• Product descriptions

• Dimensions

• Inventory

• Pricing

• Promotional information

• Images

• Shipping information

• Technical content

If we identify an error, we may correct or update the information.

Where an error materially affects an existing order, we may contact the customer or take other reasonable steps consistent with applicable law.

24. ⚠️ PROHIBITED USES

You may not use the Qaircmel™ Services to:

• Violate applicable law

• Commit or facilitate fraud

• Infringe intellectual property rights

• Impersonate another person

• Submit false order or payment information

• Introduce malware or harmful code

• Circumvent website security

• Interfere with website functionality

• Attempt unauthorized access to systems

• Collect personal information unlawfully

• Conduct phishing or spam activity

• Abuse promotional offers

• Use automated systems in a manner that materially disrupts the Services

• Engage in other unlawful or harmful activity

We may take reasonable action where misuse threatens the website, customers, our business, or third parties.

25. FRAUD & SECURITY REVIEW

Certain transactions may be reviewed for fraud prevention or security purposes.

We may request additional information where reasonably necessary to verify:

• Order identity

• Payment authorization

• Shipping information

• Transaction legitimacy

We reserve the right to decline a transaction where there is a reasonable basis to suspect fraud, misuse, unauthorized payment activity, or material risk to the store or customer.

26. SERVICE AVAILABILITY

We aim to keep the Qaircmel™ website available and functioning normally.

However, access may occasionally be interrupted because of:

• Maintenance

• Software updates

• Hosting issues

• Network problems

• Security incidents

• Third-party provider disruptions

• Technical failures

• Events outside our reasonable control

We do not guarantee that every feature will be continuously available without interruption.

27. DISCLAIMER OF CERTAIN WARRANTIES

To the extent permitted by applicable law, the Qaircmel™ website and Services are provided based on the information and functionality available at the time of use.

We do not promise that:

• The website will always be uninterrupted

• Every technical error will be corrected immediately

• Every product will remain available

• Website content will be free from every possible error

However, nothing in these Terms excludes warranties, guarantees, consumer protections, or statutory rights that cannot legally be excluded.

Products remain subject to applicable consumer protection laws.

28. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Qaircmel™ and Shenzhen Hongshengtonghui Technology Co., Ltd. will not be responsible for indirect, incidental, special, or consequential losses arising solely from use of the website where such liability may lawfully be limited.

Any limitation in these Terms applies only to the extent legally permitted.

Nothing in these Terms is intended to exclude or limit liability where exclusion or limitation is prohibited by applicable law.

This includes any consumer rights that cannot legally be waived.

29. CUSTOMER RESPONSIBILITY

You are responsible for:

• Reviewing product information before purchase

• Providing accurate order details

• Using products appropriately

• Following available care information

• Ensuring decorative items are placed or installed appropriately

• Keeping account credentials secure

• Complying with applicable law when using the Services

You are not responsible for issues that applicable law places on the seller or another responsible party.

30. INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful misuse of the Services, violation of these Terms, or infringement of third-party rights.

This provision does not require a consumer to indemnify Qaircmel™ for matters caused solely by our own conduct where such an obligation would be prohibited by law.

31. CONSUMER RIGHTS

Nothing in these Terms is intended to remove or reduce consumer protection rights that apply to you under mandatory law.

Depending on your location, you may have rights concerning:

• Product conformity

• Returns

• Refunds

• Delivery

• Defective goods

• Cancellation

• Warranties

• Privacy

• Other consumer protections

If a mandatory consumer law conflicts with a provision of these Terms, the mandatory legal requirement will apply to the extent of that conflict.

32. GOVERNING LAW

These Terms are governed by applicable laws relevant to the operation of Qaircmel™ and Shenzhen Hongshengtonghui Technology Co., Ltd., subject to mandatory consumer protection rules that may apply based on the customer's location.

Nothing in these Terms requires a consumer to waive a mandatory right to bring a claim in a jurisdiction where applicable law gives that consumer such a right.

33. DISPUTES & CUSTOMER SERVICE

If you believe there is a problem with an order or our Services, we encourage you to contact Qaircmel™ Customer Care first.

Many issues involving orders, shipping, returns, products, or payments can be resolved through ordinary customer service communication.

Email: service@qaircmel.com

Please include your order number where relevant.

Nothing in this section prevents either party from exercising legal rights available under applicable law.

34. SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision may be limited or separated to the minimum extent necessary.

The remaining provisions will continue to apply where legally possible.

35. NO WAIVER

If Qaircmel™ does not immediately enforce a provision of these Terms, that does not necessarily mean we permanently waive the right to enforce that provision later.

Any waiver must be interpreted according to applicable law.

36. ENTIRE AGREEMENT

These Terms, together with policies and notices incorporated by reference, form the agreement governing your use of the Qaircmel™ Services to the extent permitted by law.

Relevant policies may include our:

• Privacy Policy

• Payment & Checkout Policy

• Shipping & Delivery Policy

• Returns, Refunds & Order Resolutions Policy

Where a product-specific term is clearly disclosed before purchase, that term may also apply to the relevant transaction.

37. CHANGES TO THESE TERMS

Qaircmel™ may update these Terms when reasonably necessary to reflect changes in:

• Store operations

• Products

• Technology

• Service providers

• Legal requirements

• Website functionality

• Business practices

The latest version will be published on this page with an updated revision date.

Changes apply prospectively as required by applicable law and do not automatically remove rights that already arose under an earlier transaction.

38. CONTACT INFORMATION

If you have questions about these Terms of Service, contact:

Qaircmel™

Operated by:
Shenzhen Hongshengtonghui Technology Co., Ltd.

Email:
service@qaircmel.com

For order-related inquiries, please include your order number whenever possible.

Please do not send complete credit card numbers, security codes, account passwords, or other unnecessary sensitive credentials by email.

🌿 TERMS BUILT AROUND CLEARER SHOPPING

Qaircmel™ is centered on decorative details — botanical forms, softly finished textiles, vintage-inspired metalwork, sculptural objects, and other pieces intended to bring character into everyday interiors.

We believe the terms surrounding those purchases should be understandable as well.

These Terms are intended to establish practical expectations for shopping, ordering, payment, product use, delivery, and interaction with our store while preserving consumer protections that may apply under local law.

Thank you for visiting Qaircmel™ and for considering our pieces for your home.

Qaircmel™ — Thoughtful details for the spaces you call home.